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Your search for 'mystery shopping' returned 11 results
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Leisure industry mystery shopping and research specialist Proinsight has recruited Oliver
Matthews to help drive the business forward as director of operations.
news •
06 May 2015
Mystery shopper business Proinsight Research has merged with ReactCX, a customer
experience measurement and market research specialist.
news •
14 Dec 2022
Weekend membership sales at Trafford Leisure have
increased, despite not having a sales team.
product innovation •
27 Mar 2017
It’s time for gym operators to monetise digital and find ways to create hybrid models
Fit Tech issue 2 2020
Andy Kay and Mhairi FitzPatrick, the pair behind ARK Leisure and London’s 37°
health clubs, have launched a new leisure-focused funding venture called
Socius Investing.
news •
09 May 2014
Cheriee Wales reports from the recent
Fitronics and Proinsight ConnectCX
conference and CoursePro Summit
HCM issue 9 2023
Comedian Rosie Jones has found that just one of the three gyms she tried to train at, for a Channel
4 consumer rights programme, offered adequate accessibility and/or facilities for disabled users.
news •
22 Apr 2020
David Hopkins, MD and founder of mystery shopping and research company Proinsight, on turning everyday insights into profits
HCM issue 10 2014
Proinsight has mystery shopped and reported on 50 online workouts
HCM issue 7 2020
We take a closer look at the current
group exercise landscape, uncovering
what’s likely to trend in the year ahead
HCM issue 2 2019
The Sport England CEO talks to Matthew Campelli about the government’s new sporting strategy, and the opportunities this presents all physical activity providers
HCM issue 3 2016
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US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
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Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
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Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
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Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“No matter how many gyms we open, Perfect Gym can support our growth”
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM magazine
Industry suppliers are responding to the exponential increase in
consumer demand for strength training with a raft of new and
innovative launches and concepts, as Steph Eaves reports
HCM magazine
McFit, the original budget gym is undergoing
a transformation with a new look and
estate-wide overhaul, as Liz Terry reports
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
“We already have an incredible organisation, but we’re humble enough to recognise there are still areas for continued improvement”
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
Current vacancies
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Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Company profiles
Orbit4 is a leading FitTech brand that provides gym operators with a comprehensive software solution ...
Company profiles
Speedflex offers safe and effective, high intensity but low impact HIIT training in a variety ...
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